FAQ

What is “OEM toner”

OEM stands for Original Equipment Manufacturer. When a company such as Epson, Canon, HP, or Lexmark manufacturers toner cartridges for their printers, for instance, those cartridges are OEM.

Fixes for common problem

My inkjet cartridge doesn’t fit, but I’m sure it’s the right one for my machine. Any suggestions?
A: Inkjet cartridges frequently have a small, easily removable plastic tab that helps seal the ink reservoir during storage and shipping. See if this tab is still attached.

My printouts are getting streaky. Any suggestions?

If you’re using an inkjet cartridge, you could have a small clog. As a remedy, remove the inkjet cartridge and use the edge of a just barely damp paper towel to dab at the cartridge printhead (e.g, the opening at the bottom of the cartridge where the toner is released).

If you’re using a laser printer, remove the cartridge and gently rock it back and forth to mix the toner. If your laser printer is still producing streaky pages, it might be time to replace the toner or the drum. (Laser drums are expensive, but they usually last up to 15,000 or 20,000 prints.)

My printer came with a trial cartridge. What is that?

Many printers come with trial, or starter, cartridges. These are cartridges that have very little ink or toner in them. You can expect to have to replace them very quickly. In the past few years, some equipment manufacturers have begun to sell these cartridges in stores. Avoid them. They carry a lower price tag per cartridge, but you will end up spending much more money overall on your ink supplies.